Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Warranty

  • Our tech assistance team is working 24x7 to respond to each of your service questions. Every ticket you post to us will be addressed within maximum 60 minutes. If your problem requires the aid of an admin, we are going to forward the ticket to the person on shift and will let you know that the issue is being taken care of.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We offer 24x7 tech help and support through a turbo–fast ticket platform incorporated into your Control Panel. You’re able to write to us all the time about any of the software packages that come pre–configured on the virtual server, including the selected OS, the server admin panel and our in–house created Online Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • An in–depth and routinely updated collection of articles is integrated into our in–house built Online Control Panel. It gives you quick tips about how to perform all the primary web site management tasks. The Help area offers you in–depth how to content articles and step–by–step video tutorials. You can access the Help section by pressing the Help or Video buttons in the upper right corner of each Control Panel section.