Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying good quality support on time is our high priority, so that we back up each shared web hosting services plan with a 1–hour ticket reaction warranty. The moment you send a ticket or post a message, our client support team will try all they possible can to supply the most satisfactory solution to your issue and to provide you with help in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any question you could have associated with Eaa Hosting’s solutions. Now we have qualified professionals working on a regular basis to deliver solutions any time necessary. You may use the ticketing system or drop a message whenever you want, alternatively you can pick up the telephone or use the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel offers a comprehensive know–how base that is built into all sections. In each section, you will find a Help button which will load for you a selection of step–by–step guides on how to use a selected option or carry out a selected action. Moreover, we have crafted course online videos so as to get a better idea of the Control Panel’s interface.