Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section incorporated into Eaa Hosting’s Online Control Panel features a selection of help articles and commonly asked questions. Aimed at fixing any common issue that you might possibly encounter, they are written by our support team of well–trained technicians.

  • Top quality support service

  • Instructional Video Clips

  • For people who wish to find out how to deal with a commonly experienced problem by watching an educational video clip, we’ve added a compilation of video tutorials to our Online Control Panel. All the how–to video clips are short and simple to comprehend. They offer visual presentations of different web site management tasks.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 support service with a 1–hour support ticket response time guarantee. A group of knowledgeable technical support engineers will be online for you to answer all the queries that you could possibly have. During off–peak hours, a reply will be provided in even less than twenty minutes.