You'll find lots of shared web hosting companies out there, still the majority of them are resellers that have restricted resources, particularly when it comes to support. One way to distinguish them is the option to contact the company over the phone. The level of support that you can get via this particular channel of communication varies depending on the service provider - several of them provide expert telephone support, various others offer basic and customer support only since some matters are more time-consuming and it's far easier to be resolved via a ticket, particularly when the situation needs to be escalated. Still, it is good to know that you could always get in touch with your web hosting provider because there're a lot of small problems that can be managed effortlessly and timely through a call, not mentioning that you are able to get additional info regarding the services even before you become a customer.

Phone Support in Shared Web Hosting

In case you decide to purchase one of our shared web hosting services, you'll be able to speak with our support team over the phone for 14 hrs per day. We can help you select the ideal plan for your websites since we realize that it's better to discuss such issues with a live person. If you already have an account, we are able to help you with your sales/billing questions and / or general matters, even with some tech troubles which do not involve a long time or escalation to a system administrator because it will be more convenient to open a ticket for time-consuming issues in order to have all the communication in a single place. We now have telephone numbers in the United States, the UK and Australia, so you'll be able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

If you need additional information for the Linux semi-dedicated hosting services that we provide, you have the option to call one of the three support lines that we have around the world - in the United States of America, the United Kingdom and Australia. Thus, you will be able to check ahead of time whether our solutions are suitable for your sites. In case you're already our client and you have a semi-dedicated account, you will be able to get in touch with us over the phone for 14 hours every day about any billing or basic queries. For entirely tech matters you're able to employ our ticketing system and get in touch with our technical support because someproblems just require more time to be resolved, but we can help you over the phone with countless minor technical issues as well, saving you efforts and time.