Installation and Troubleshooting in VPS
The upgrade includes 1 hour of custom work on your web server, so in the event that you get any one of our virtual private servers plans, you'll be able to take advantage of this service and have our admins carry out various tasks which you cannot carry out yourself or you just have no time. They'll install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any app that does not perform properly for some reason. You can add the upgrade to your plan as frequently as you wish depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade features 30 minutes of custom work on your hosting server also, but if you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Hosting
You'll be able to add the upgrade to any of the dedicated hosting we offer at any time that you need it. In case you need some custom work from our admins right after your web server is set up, you may acquire the upgrade during the hosting server signup procedure, or when you need something to be performed later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features one hour of work from our admins on your machine, so in the event that you come across any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our specialists will be able to assist you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal if you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it provides.